We're here to help!
Need to report a problem, apply for something, make a payment, or find information?
- Report a problem – Tell us about issues with council services, such as:
- Apply for services like:
- Make a payment – You can pay your:
- Council Tax
- parking fines
- housing rent
- other council bills
- Get information and support for topics like:
Still need to get in touch?
Choose the best way to contact us based on your needs:
- Live chat – Chat with us online during our opening hours:
- Find the chat icon in the bottom-right corner of your screen
- General enquiries – Call us on 020 8379 1000 (Monday to Friday, 9am to 5pm)
- Emergencies outside of office hours – Call 020 8379 1000. Find out more about out of hours emergency services
- Visit us in person – Community Hubs is a face-to-face service based in Edmonton Green and Enfield Town libraries:
- 9am to 5pm – Computers and phones are available for self-service
- 9am to 2:30pm – Drop-in help is available
- 2:30pm to 5pm – Appointments only
- Social Media – Find us on Facebook, LinkedIn, YouTube, X and Instagram
Ask for information
- Ask for information we have about you or someone else
- Make a request under the General Data Protection Regulation
- Ask for council information
- Press enquiries
Need help with something else?
We have many other services to help you. Search for them on our website, call us or use our live chat service.