Key services and support

Help services

• NHS – 111
• Emergency services (ask for help from police, ambulance or fire service) – 999

Mental health support

• Crisis Resolution and Home Treatment Team (CRHTT) – if in need of urgent help or advice concerning mental health
  Phone: 0800 151 0023 (24/7)
• Mind Crisis Line – local specialist mental health
  Phone: 020 8702 3800 (24/7)
  Phone: 020 7226 9415 (5pm to 6:15am)
• Sanctuary Enfield – Sanctuary and Crisis Hubs are a short-term crisis intervention and prevention service
  Phone: 020 8906 7509 (5pm to 10pm, Monday to Friday and 12pm to 5pm at weekends)
• Sane Line – national out-of-hour mental health helpline
  Phone: 0845 767 8000 (4pm to 10pm, everyday)
• The Samaritans – provide emotional support to anyone in emotional distress, struggling to cope or at risk of suicide
  Phone: 116 123 (24/7)
• The Maytree – Support services for individuals experiencing suicidal thoughts
  Phone: 020 7263 7070

Street homeless or at risk

• Street Link – connecting people sleeping rough to local services. Also applies to individuals who spend the night in unconventional or unsafe locations, such as a garage, motor vehicle, or other spaces, including under the stairs of a building.
  Self-referral line: 0300 500 0914
• All People All Places Homeless Day Centre – housing advice, support and advocacy for rough sleeper and those at risk of homelessness
  Call or text: 0784 034 5872 / 0754 259 2340 / 0785 122 8469
  Tuesday, Wednesday and Thursday, 8am to 2pm
  Day Centre at Pymmes Park Visitor Centre, N18 1SA
• Enfield Council – Emergency homelessness support
  Phone: 020 3821 1769 (9am to 5pm, Monday to Friday)
  Phone: 020 8379 1000 (when the service is closed)
  Live Chat – Enfield Council
• Shout – free, confidential text messaging service for anyone who is struggling to cope
  Text ‘shout’ to 85258 (24/7)
• Homeless GP in Enfield
  Phone: 020 8370 4909 (8am to 6:30pm, Monday to Friday)

Victims (women)

• National Domestic Abuse Helpline
  Phone: 0808 200 0247 (10am to 10pm, Monday to Friday)
  Chatbot - National Domestic Abuse Helpline
• National Centre for Domestic Violence
  Phone: 0800 970 2070
  Text: NCDV to 60777
• SignHealth – Support for deaf women
  Text: 0780 000 3421
• National LGBT+ Domestic Abuse Line – 18+
  Phone: 0800 999 5428
  Web chat: Galop Helpline
• Childline – Under 18
  Phone: 0800 1111

Victims (women and men)

• Victim Support – Supporting people affected by crime and traumatic incidents.
  Phone: 0808 168 9111 and 0808 168 9291
  Live chat - Victim Support

Victims (men)

• Galop – National LGBT+ Domestic Abuse 18+
  Phone: 0800 999 5428
• Childline – Under 18
  Phone: 0800 1111
• Respect Men’s advice line
  Phone: 0808 801 0327 (10am to 5pm, Monday to Friday)
  Web chat: Get in contact with us (Wednesday, 10am to 11:30am and Thursday, 2pm to 4pm)
• ManKind – Victims of domestic abuse
  Phone: 0808 800 1170 (10am to 4pm, Monday to Friday – excluding bank holidays)
  Helpline: 0182 333 4244

Alcohol support

• Alcoholic Anonymous
  Phone: 0800 917 7650
• Narcotics Anonymous
  Phone: 0300 999 1212 (10am to midnight)
• Smart Recovery – helps participants decide whether they have a problem, builds up their motivation to change and offers a set of proven tools and techniques to support recovery
• Al-Anon Helpline – family Groups for anyone whose life is or has been affected by someone else’s drinking.
  Phone: 0800 008 6811
• Talk to Frank – free, confidential helpline for anyone concerned about their drinking habits or the drinking habits of someone they know
  Phone: 0300 123 6600 – 24/7
  Text: 82111

Drugs and alcohol services

• Insight Enfield Sort It! (up to 25 years old) – advice and help for young people who are impacted by or living with drug and alcohol issues, as well as guidance and support with sexual health and relationships
  Address: 29 Folkestone Road, Edmonton, N18 2ER
  Phone: 020 8360 9102 (9am to 5pm, Monday to Friday)
  Enable (Adult Service) – free and confidential service treatment for adults residents who are facing problems with drugs and alcohol
  Address: 12 Centre Way, Claverings, Industrial estate, Montagu Road, Edmonton, N9 0AH
  Phone: 020 8379 6010 (10am to 4pm, Monday to Friday)

Food Bank

• North Enfield Foodbank
  Address: 2 Lumina Way EN1 1FS
  Phone: 0782 654 2119
  Open: Tuesday and Thursday, 11am to 3pm and Saturday 11am to 1pm
• Food Pantry – can provide you with a heavily discounted food shop (between £3.50 and £4.50 – weekly membership fee) and will allow you to shop at the pantry each week

Accident and Emergency (A&E)

For life threatening illnesses or injuries go to A&E or call 999. A&E and 999 should only be used in a critical or life threatening situation.

For urgent medical advice, call: 111

• North Middlesex University Hospital, Sterling Way, Edmonton, N18 1QX
  Phone: 020 8887 2000
• Barnet Hospital, Wellhouse Lane, Barnet, EN5 3DJ
  Phone: 020 8216 4600

Walk-in services and urgent care centres

These centres treat most injuries and illnesses that are urgent but not life threatening. You do not need to book an appointment – just turn up and you will be seen promptly by either a doctor or nurse.

• Chase Farm Urgent Care Centre, Chase Farm Hospital, The Ridgeway, Enfield, EN2 8JL (open 8am to 10pm, every day)
• Edmonton Walk-In Centre, Evergreen Primary Care Centre, 1 Smythe Close, Edmonton N9 0TW (open weekends and bank holidays only, from 8am to 8pm)
• North Middlesex Urgent Care Centre, North Middlesex Hospital, Sterling Way, Edmonton, N18 1QX (situated in A&E and open 24 hours a day, every day)

Out of hours primary care access service and other alternative services to A&E

Need to see a GP in the evening or on the weekend?

Routine and urgent evening and weekend appointments with a GP or nurse are available for all Enfield patients at one of 4 GP hubs.

Appointments are available:

• Monday to Friday: 6:30pm to 8pm
• Weekends and public holidays: 8am to 8pm

To request an appointment, speak to the practice reception staff or call 111 in the evenings or weekends when the practice is closed.

Walk-in access is also available on weekends and bank holidays at some of our GP hubs. Check below for details:

*Walk in access available, no need to book an appointment.