Enfield Public Safety Centre
The Enfield Public Safety Centre (EPSC) is a combined local authority video surveillance system (VSS) monitoring, traffic enforcement, video alarm and lone worker receiving centre. Based in Edmonton, the centre opened in May 2003 and is a purpose-built, high security BS5979 Category 2 Alarm Receiving Centre (ARC).
The centre monitors VSS cameras 24 hours a day, 7 days a week, and operates to strict guidelines around privacy and retention of images. It is regularly inspected to ensure it complies with these guidelines.
The EPSC also has the capacity to offer a full monitoring and response service. It monitors various types of alarms, including:
- intruder (building)
- personal attack (lone worker)
- careline (vulnerable persons)
- vehicles, both for internal and external clients to Enfield
The EPSC has helped the police in their investigations, enabling many arrests and providing vital evidence for trials and prosecutions.
| Financial year | Incidents recorded | Associated arrests |
|---|---|---|
2003/04 | 842 | 149 |
| 2004/05 | 532 | 186 |
| 2005/06 | 552 | 184 |
| 2006/07 | 1,564 | 343 |
| 2007/08 | 1,745 | 406 |
2008/09 | 2,023 | 491 |
| 2009/10 | 2,566 | 714 |
2010/11 | 4,220 | 729 |
2011/12 | 7,549 | 871 |
2012/13 | 14,267 | 1,140 |
2013/14 | 19,414 | 1,427 |
2014/15 | 16,035 | 1,550 |
2015/16 | 18,760 | 1,316 |
2016/17 | 18,568 | 1,123 |
2017/18 | 18,656 | 917 |
2018/19 | 19,151 | 799 |
2019/20 | 20,197 | 681 |
| 2020/21 | 16,615 | 622 |
| 2021/22 | 16,881 | 699 |
| 2022/23 | 13,926 | 604 |
| 2023/24 | 13,732 | 607 |
Current clients and partners who use the centre include:
- Corporate Health and Safety Unit
- Metropolitan Police
- Transport for London
- Enfield Housing
- Facilities Management
Enfield Council work in line with the Surveillance Camera Commissioner. To get the most up to date news, visit GOV.UK.
Good news stories
- Council’s CCTV control room staff help police catch moped driver
- Three arrested after Enfield Council CCTV operators track street brawl
- Enfield Council's unprecedented public safety achievement (PDF, 108.31 KB)
- Robber's CCTV arrest
Our awards and accreditations
- SSAIB BS8484 Lone Worker 2018 (PDF, 65.57 KB)
- SSAIB 5979 Certificate 2015 (PDF, 58.6 KB)
- Surveillance Camera Commissioner Certificate of Compliance 2021-2026 (PDF, 657.59 KB)
- Enfield Council's unprecedented public safety achievement heralded (PDF, 108.31 KB)
Annual report
Annual report 2022-23 (PDF, 930.45 KB)
Privacy Impact Assessment
Privacy Impact Assessment (PDF, 227.13 KB)
Self assessment
Self Assessment Tool (PDF, 331.44 KB)
Code of practice
Code of practice (PDF, 551.5 KB)
Get in touch
For any VSS related enquiries, email cctv@enfield.gov.uk.
How to report a crime
- Reporting a crime in an emergency
In an emergency you should phone 999. You should use this service to contact police in situations when you need an urgent response, that is, if a crime is happening now or if anyone is in immediate danger. - Reporting a crime which does not require an immediate response
If you want to make a report to the police, but the matter is not urgent please call using the non-emergency number 101. - Reporting a crime anonymously
If you have any information on a crime and wish to report it anonymously, call Crimestoppers on 0800 555111. - Antisocial behaviour, domestic violence and hate crimes
You can contact our Community Safety Unit to report the above crimes. - Terrorism helpline
Visit our Prevent page.