The factsheets and links on this page can help you understand our homelessness policies and support. These resources can guide you, but they are not a substitute for professional advice about your circumstances.
Online housing and homelessness advice
Do you need homelessness help? Please start with our online homelessness self-help tool.
If you are already homeless, find out about getting help if you are homeless.
Our factsheets
Avoid homelessness: advice for private renters. This is for people dealing with rent increases. It includes advice on ways to avoid becoming homeless. PDF of this document: Avoid homelessness: advice for private renters factsheet (PDF, 204.16 KB)
Help with housing costs: Discretionary Housing Payment (DHP). This is about about applying for, and using, DHPs to cover certain kinds of housing costs. PDF of this document: Discretionary Housing Payment (DHP) (PDF, 150.93 KB)
Evictions and overcrowding. This is for people worried about being evicted. PDF of this document: Evictions and overcrowding factsheet (PDF, 212.9 KB)
Moving on from short-term accommodation. This answers common questions about our housing placement policy for homeless households. PDF of this document: Moving on from short-term accommodation factsheet (PDF, 164.1 KB)
Other resources
Our housing placement policy for homeless households (PDF, 214.18 KB)