Volunteering opportunities
Volunteering at the community hubs is a great way to make a difference and be part of a valued team. We offer several opportunities for volunteers:
- Digital assistance – help customers complete online forms, such as Blue Badges, Freedom Passes, Council Tax discounts and Housing Benefit applications
- Customer navigator – assist customers by identifying their needs, directing them appropriately, and promoting self-service where possible
- Events assistance – help organise and run events, such as 'Coffee and Chat' or 'Stories and Songs', which connect customers with council services and partners, such as CAB or Heart Failure nurses. You might also assist with network events run by Enfield Council’s Business and Intellectual Property Centre.
Once you start volunteering with the community hub, you can also volunteer with the Job Club:
Why volunteer with us?
- Make an impact – Contribute directly to our mission of helping those in our community who need it most, ensuring the best outcomes for our customers and empowering them towards a better future
- Personal growth – Improve your skills in verbal and written communication, teamwork, leadership, and organisation. We will also provide you with training in the areas of volunteering you choose to pursue, which are great to add to your CV!
- A sense of purpose – Volunteering can give you a deeper sense of purpose and fulfillment, knowing that you are contributing to a team and supporting customers in the local community
- Fun – You will find our volunteering fun as you will meet and engage with lots of different people, including existing volunteers, customers and staff. Each day you will learn something new.
How to become a volunteer
To become a volunteer, you must first sign-up to Better Impact. Then, email volunteer.hubs@enfield.gov.uk specifying the role you are interested in, and we will contact you to discuss further. We will arrange an interview with you, and if both parties are happy, we will start the DBS and reference process.
We will then book a date for your induction and training. Once completed, we will agree on a start date.
Hear from some of our volunteers
"The reason I am doing volunteering work in Edmonton Green Community Hub is because I am the kind of person who loves to share my time to people in need of it, and to put a smile on the face of people I work with. I am happy to give my free time to help out !" – Chris
"I volunteer one morning weekly in the Edmonton Community Food Pantry run by Enfield council. It is a nice way of keeping some routine in my week as it provides me with physical and mental stimulus. I also get to meet and interact with many new people, the food pantry customers, council staff and others, which I enjoy too." – Roni
"My Experience at the Hub has been truly impressive, especially from the first time I came here. The team is so warm and welcoming, always creating a positive vibe. Even the regular visitors have become more confident with each other, and I love being a part of this community. The staff do an amazing job helping people have fun, build confidence, having coffee and chat, engaging in great conversations and sharing happy moments. The sense of togetherness here is truly special." – Albana
"I am a volunteer in Edmonton Green Library. I volunteer on Tuesday for Coffee and Chat, I also volunteer on a Wednesday for Songs, Stories and Chat. I love helping out and seeing new people within the community coming in and meeting each other making new friends. On a Wednesday we have parents and ther children come along to the session, seeing their children interact with the songs and listening to the story is so heart warming. I also manage the Wednesday session, I love making sure that everyone is happy and comfortable to be with us. Not to mention the staff are amazing and always there to help. I am honoured to be part of the team." – Sumeya
"For me, its all about the opportunity to help people as much as possible, with the added advantage of learning lots of new skills along the way. I’ve certainly managed to establish my own style of support and how effective communication can help people feel at ease in the process." – John
"Volunteering with the Community Hubs has been an incredibly rewarding experience. It’s amazing to be part of a team that makes a real difference, creating a welcoming space for everyone. I’ve met wonderful people, learned new skills, and seen first hand how small acts of kindness can have a big impact. I truly appreciate the opportunity to support initiatives that bring people together and strengthen our community." – Perarasi
"What a great opportunity to give back to society and through a local authority setting. It is a lovely journey Volunteering and giving back my skills of literacy, events management, and above all serving vulnerable people with a view of living a better life." – Patrick
We would prefer volunteers to be with us for a minimum of 3 months.
If you have any further questions, you can email us at volunteer.hubs@enfield.gov.uk.
You can also find out about other volunteer roles in our libraries.