We may remove your vehicle if you do not comply with parking restrictions.
You will need to pay a fee and have the correct supporting documents to release your car.
You can pick up your vehicle at:
Crown Road Vehicle Park
Unit 2 Crown Road
Enfield
EN1 1TH
Telephone: 020 3856 0036
Opening hours: Monday to Sunday, from 7am to 7pm
We accept all payments methods except American Express and cheques.
You will also need to bring 2 supporting documents to release your vehicle, one from each of the lists below.
Owner details:
- Bank statement (within the last 3 months)
- Latest Council Tax bill
- Utility bill (within the last 3 months)
- Valid full driving licence
Vehicle details:
- Company car letter showing the name of the driver, address and vehicle registration number
- Hire/courtesy/lease agreement
- Valid certificate of insurance
- Vehicle registration certificate (log book)
If you want to collect a vehicle on behalf of the owner, you must bring a signed letter from the owner giving permission and stating proof of ownership. We will also require identification from the person collecting the vehicle.
Vehicle release charges
Penalty charges are set by the London Councils Transport and Environment Committee, with approval from the Mayor of London and the Secretary of State.
The level of penalty charges and associated fees have not been reviewed since 2010. Following a recommendation to increase these fees, the new charges and additional fees will take effect in the London Borough of Enfield from 7 April 2025.
If your vehicle was removed on or after 7 April 2025, the following charges will apply:
| Type | Charge |
|---|---|
| Release charge | £280 |
| Penalty charge notice (PCN) | Varies |
| Storage charge | £55 after the first day |
| Disposal fee | £100 |
If your vehicle was removed before 7 April 2025, the following charges will apply:
| Type | Charge |
|---|---|
| Release charge | £200 |
| Penalty charge notice (PCN) | Varies |
| Storage charge | £40 after the first day |
| Disposal fee | £70 |
Appeal against removals
After you have collected your vehicle from the car pound, you have 28 days to appeal the removal decision and the issue of the penalty charge notice. You cannot appeal against the removal until your vehicle has been released from the car pound.
You can submit your appeal to pcnappeals@enfield.gov.uk or write to:
NSL Limited
PO Box 65732
First Floor
London
N13 9BL
Trace your vehicle
You can trace a vehicle towed away by any London council by visiting TRACE. This service is available anytime, and will tell you which car pound the vehicle has been taken to, and how to get it released.