PayPoint
You can pay for your council bills and other services at your local PayPoint retailer. This can be done once you get your barcoded bill. You will not need a barcoded bill for pay to park on-street and Enfield car parks payments.
PayPoint is easy to use. Give your bill, which will contain a unique barcode, to the shop assistant. After you make your payment, they will give you a receipt. The barcode on the bill will ensure the payment is processed to your Enfield account. You should keep the receipt for your records.
For pay to park on-street and some Enfield car parks payments, give the location reference (which you can find on the parking sign) and your vehicle registration number to the PayPoint shop assistant.
PayPoint can be used to pay:
- Council Tax
- housing rents
- leaseholder service charges
- Housing Benefit overpayments
- invoices to pay for a council service or charge
- business rates
- paid for garden waste collection service
- pay to park on-street and some Enfield car parks
All PayPoint retailers will accept cash, and some accept debit and credit card payments. The maximum that can be paid in one transaction is £300. The limit is set by PayPoint as some retailers will be small shops, so this limits how much cash they handle in store.
Payments take around 4 working days to show up on your account after you make your payment. So, if you paid at a PayPoint on Monday, the earliest it will show on your account is Thursday.
Where to pay
There are 140 retailers here in Enfield, and 28,000 across the rest of the UK, who accept council bill payments by PayPoint.
Retailers range from small convenience stores to supermarkets. Many are open 7 days a week, opening early until late.
You can find your nearest outlet by visiting PayPoint.
You can also pay your bill wherever you see the PayPoint sign.
Other ways to pay
You can also pay your bills through Direct Debit. Tens of thousands of Enfield households already pay their bills in this way.
If you need help setting up a Direct Debit for Council Tax call 020 8379 1000 and select option 2. For business rates call 020 8379 4760. Or you can come to one of the following locations without an appointment, where a member of staff will be able to help you:
- Access Centre at Enfield Town Library, 66 Church Street, Enfield, EN2 6AX
- Access Centre at Edmonton Green Library, South Mall, Edmonton Green, Edmonton, N9 0TX
Alternatively, your bill or invoice will provide other ways to pay.
If you currently pay your housing rent at a Post Office, you can still do so. The same barcode on your bill or rent card can also be used at the Post Office and Payzone retailers. It's likely that your local PayPoint will be closer to you though, as they have many more retailers.
For further information
| Service area | Further information |
|---|---|
| Council Tax |
Your Council Tax letter contains your account number. You can check your account balance by registering and signing-in to your Enfield Connected account. If you need help, call 020 8379 1000 and select option 2. Or visit Council Tax and billing queries. |
| Business Rates |
Your Business Rates letter contains your account number. If you need help, email revs@enfield.gov.uk to contact the Business Rates team. You can also view more information on other ways to pay. |
| Housing Benefit overpayments |
Your Housing Benefit letter contains your account number. If you need help, call 020 8379 1000 and select option 2. |
| Housing rent |
Your statement of rent account letter contains your account number. You can check your account balance by registering and signing-in to your Enfield Connected account. If you need help, call 020 8379 1000 and select option 4. View more information about your rent. |
| Leaseholders |
Your leaseholder annual estimate letter contains your payment reference number. If you need help, email leaseholder@enfield.gov.uk. |
| Invoice for council service or charge |
Your invoice contains your account number and invoice number. If you need help with Adult Social Care invoices, email ascincomecollection@enfield.gov.uk. For help with general invoices, email accounts.receivable@enfield.gov.uk. |
| Parking services | Email parking@enfield.gov.uk. |