Terms of website use
This website is brought to you by Enfield Council. If you have any comments or queries, please contact us.
Our VAT number is 220 6708 90.
These terms of use (together with the documents referred to in it) tells you the terms of use on which you may, whether as a guest or a registered user of our digital account service (our 'Digital Account'), make use of our website.
Use of our site includes accessing, browsing, or registering to use our site or Digital Account.
Please read these terms of use carefully before you start to use our site, as these will apply to your use of our site.
We recommend that you print a copy of these terms for future reference.
By entering and using our site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms of use or any part of them, you must not enter or use our site or our Digital Account.
Other applicable terms
These terms of use refer to the following additional terms, which also apply to your use of our site:
- Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.
- Our Cookie Policy, which sets out information about the cookies on our site.
If you purchase services or goods from our site, our terms and conditions of supply will apply to the sales.
Changes to these terms
We may revise these terms of use at any time by amending this page.
Please check this page from time to time to take notice of any changes we made, as they are binding on you. Your continued use of the site or the Digital Account following such change demonstrates your agreement to be bound by the modified terms of use. No provision of these terms of use will serve to exclude any statutory rights which you may have.
We advise you to often check the terms of use on this site. If you do not agree to any of the terms of use, then you must immediately stop using this site.
Accuracy of content
We may update our site or our Digital Account from time to time, and may change the content at any time. However, please note that any of the content on our site or Digital Account may be out of date at any given time, and we are under no obligation to update it.
We do not guarantee that our site, our Digital Account, or any content on it, will be free from errors or omissions. We are under no obligation to update any information appearing on our site or our Digital Account.
Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.
We may remove material from the site at our own discretion and without giving notice.
The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
Accessing our site
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.
You are responsible for making all arrangements necessary for you to have access to our site.
You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.
Our site is directed to people residing in the London Borough of Enfield in the United Kingdom. We do not represent that content available on or through our site is appropriate or available in other locations. We may limit the availability of our site or any service or product described on our site to any person or geographic area at any time. If you choose to access our site from outside the United Kingdom, you do so at your own risk.
Digital Account and password
There are 2 types of Digital Account available that you may be required to set up on our site. These are:
- unauthenticated accounts
- authenticated accounts
It is in our discretion whether an unauthenticated account or an authenticated account is required. In the event that an authenticated account is required by us, you must provide us with the information requested before you are able to set up an authenticated account with us. All personal data provided will be processed by us in accordance with the terms of our Privacy Policy.
You may only set up a Digital Account (whether unauthenticated or authenticated) on our site if the following conditions are met:
- If you are a resident consumer user and your home address is located within the London Borough of Enfield, in which case you may set up an 'Individual Account'
- If you are a business user and your business’s registered office address, or if your business is not a company, its main place of business, is located within the London Borough of Enfield, in which case you may set up a 'Business Account'
- If you are a professional (individual or business acting for business (and not consumer) purposes) and you are providing information or undertaking further actions in relation to a separate Individual Account or Business Account, whether or not you are based in the London Borough of Enfield, you may set up a 'Professional Account'. [Professional Accounts will be time limited and any username and password details which you use to set up your Professional Account will expire after such period as may be notified to you by us from time to time. After expiry of such username or password, you may no longer access your Professional Account].
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly contact us.
Intellectual property rights
We are the owner or the licensee of all intellectual property rights in our site and/ or on our Digital Account, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
Limitation of our liability
Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.
We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
- use of, or inability to use, our site and/or Digital Account
- use of or reliance on any content displayed on our site
If you are a business user, please note that in particular, we will not be liable for:
- loss of profits, sales, business, or revenue
- business interruption
- loss of anticipated savings
- loss of business opportunity, goodwill or reputation
- any indirect or consequential loss or damage
If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.
We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any goods by use to you, which will be set out in our Terms and conditions of supply.
Acceptable use
You may use our site only for lawful purposes. You may not use our site:
- in any way that breaches any applicable local, national or international law or regulation
- in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect
- for the purpose of harming or attempting to harm minors in any way
- to bully, insult, intimidate or humiliate any person
- to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards set out below
- to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam)
- to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware
You also agree:
- not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of these terms of website use
- not to access without authority, interfere with, damage or disrupt:
- any part of our site
- any equipment or network on which our site is stored
- any software used in the provision of our site
- any equipment or network or software owned or used by any third party
We may from time to time provide interactive services on our site, including, without limitation:
- Chat rooms
- Bulletin boards
- Forums
- Blogs
- Surveys
- Feedback
- Web Chat
- Interactive Services
Where we do provide any Interactive Service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).
We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any Interactive Service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any Interactive Service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any Interactive Service by a user in contravention of our content standards, whether the service is moderated or not.
The use of any of our Interactive Services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an Interactive Service that it is important that they communicate with their children about their safety online, as moderation is not fool proof. Minors who are using any Interactive Service should be made aware of the potential risks to them.
Where we do moderate an Interactive Service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.
Content standards
These content standards apply to any and all material which you contribute to our site (contributions), and to any Interactive Services associated with it.
You must comply with the spirit and the letter of the following standards. The standards apply to each part of any contribution as well as to its whole. You warrant that any such contribution does comply with these standards, and you will be liable to us and indemnify us for any breach of that warranty. If you are a consumer user, this means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.
We have the right to remove from our site, any post that does not comply with these content standards.
Contributions must:
- be accurate (where they state facts)
- be genuinely held (where they state opinions)
- comply with applicable law in the UK and in any country from which they are posted
Contributions must not:
- contain any material which is defamatory of any person
- contain any material which is obscene, offensive, hateful or inflammatory
- promote sexually explicit material
- promote violence
- promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age
- infringe any intellectual property right including, copyright, database right or trade mark, of any other person
- be likely to deceive any person
- be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence
- promote any illegal activity
- be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety
- be likely to harass, upset, embarrass, alarm or annoy any other person
- be used to impersonate any person, or to misrepresent your identity or affiliation with any person
- give the impression that they emanate from us, if this is not the case
- advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse
Any content you upload to our site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content and you hereby grant to us and to other users of the Site a limited licence to use, store and copy that content and to distribute and make it available to third parties. The rights you license to us are described in the next paragraph (Rights you licence).
We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.
We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.
The views expressed by other users on our site do not represent our views or values.
You are solely responsible for securing and backing up your content.
Viruses
We do not guarantee that our site will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
Linking to our site
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our site in any website that is not owned by you.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.
We reserve the right to withdraw linking permission without notice.
The website in which you are linking must comply in all respects with the content standards set out above.
If you wish to make any use of content on our site other than that set out above, please contact us.
Third party links and resources in our site
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.
We have no control over the contents of those sites or resources.
The icons used on our website are from the IBM Design Language library and are used under Creative Commons license. We have modified the icons to match the style and design of the website.
Applicable law
If you are a consumer, please note that these terms of use, its subject matter and its formation, are governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.
If you are a business, these terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.
Trade marks
The 'Enfield Council' logo, displayed on our site is a UK registered trade mark of London Borough of Enfield (trade mark registration number UK00002656522).
Suspension and termination
We will determine, in our discretion, whether there has been a breach of these terms of use through your use of our site or Digital Account. When a breach of these terms of use has occurred, we may take such action as we deem appropriate, and may result in our taking all or any of the following actions:
- Immediate, temporary or permanent withdrawal of your right to use our site or Digital Account
- Immediate, temporary or permanent removal of any posting or material uploaded by you to our site
- Issue of a warning to you
- Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach
- Further legal action against you
- Disclosure of such information to law enforcement authorities as we reasonably feel is necessary
We exclude liability for actions taken in response to breaches of these terms of use. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.
Contact us
You can contact us if you need any more assistance.
Thank you for visiting our site.